Patrick and Marlena. That’s the whole shop.
A husband and wife shop on our own property in Stony Plain, built small on purpose. Patrick is on the bench: ten years of repairs, seven of them at CD Computers in Spruce Grove, plus a degree in Network Systems Administration.
Owner-run. Bench-first.
We built Computer Wall small and kept it that way for a reason. It's just the two of us and our costs are low, so your repair never has to carry anything but itself. Nothing is riding on selling you more than your machine needs, and that's exactly what frees us to tell you the truth and fix only what's actually wrong. Your support comes straight to us, the people who did the work. That's the whole reason we can afford to be honest with you, and we refuse to run this shop any other way.
The person who answers your call, runs the diagnosis, opens the machine, and hands it back is the same person every time. That is the model, not a shortage of staff, not a temporary arrangement.
The formal training under every diagnosis.
Patrick holds a degree in Network Systems Administration, the formal foundation that sits under his years of hands-on bench work. Layered onto seven years of high-volume bench experience at CD Computers, it is what lets us take on the diagnostic cases most people give up on.
Coaching mastery. Outside the lab too.
Patrick is part of the coaching team behind Memphis Macintosh, two-time national boxing champion. The patience to coach high-level performance under pressure is the same patience that shows up in a careful diagnosis: methodical, honest about what is working and what is not, and committed to the long-term result instead of the quick fix.
The combination of formal network systems credentials, ten years of hands-on repair experience, and proven elite-level coaching is a rare profile in any local repair shop. It is the reason we can stay calm with the hard cases, and the reason we can confidently tell a customer when not to spend money on a repair.
Soft Effects Inc. ran from a Stony Plain home for 28 years. Dale Evjen incorporated it in 1986, and clients drove out from Edmonton to keep dealing with him. When he passed away in 2022, his family chose Computer Wall to carry his legacy forward. We're following in his footsteps. Same town, same model, same way of talking to people who are worried about their computer.
- A free triage on the phone, by text, or in person. No charge for the conversation, and no commitment.
- Most cases answered by the next business day. Parts-ordered jobs and deep bench work take longer, and we will tell you up front which path your case is on.
- A clear repair-or-replace recommendation, including when the answer is "don’t fix this."
- A flat-rate quote before any paid work, so you decide before money changes hands.
- Data safety considered before any repair that puts your files at risk.
- Careful notes on every job, so a follow-up six months from now picks up where the last visit ended.
- A 90-day guarantee on every approved repair.
- A real person, in a real shop, who will be here when you come back.
Where a repair lands depends on how much work it actually takes. Small things cost less. We are not going to bill you $179 to sort out an email password. Parts are quoted separately. If you do not like the number, you take it home and you owe us nothing. No surprise bills, either: if we find something else along the way, we call before doing more work.