Not sure if your computer is worth fixing?
Computer Wall gives you a clear diagnosis, a clear repair price, and honest repair-or-replace advice before repair work begins.
Built for honest diagnosis, quality over volume, and long-term local accountability — not franchise growth or high-volume counter traffic.
Tell us what your computer is doing.
If any of these match, it's worth a free triage call. We'll tell you whether to bring it in.
From problem to plan in four steps.
Start free. Diagnose properly. Repair only after you approve.
Free triage
Call, text, walk in, or book online. We'll help decide if it's worth bringing in.
Computer Exam
Real diagnosis — hardware, software, repair-or-replace recommendation.
Quote before repair
Flat-rate, no surprises. Repair only begins after you approve.
You decide
Repair, upgrade, replace, or walk away. The right answer — not the biggest invoice.
Computer repair built around the decision you actually need to make.
Anyone can claim to "tell you when not to fix it." Computer Wall can actually do it — because the business is deliberately designed for honest diagnosis, not for selling every possible repair.
We can tell you when not to fix it
Know whether repair, upgrade, replacement, or walking away makes sense — before repair work begins. Our first job is finding the right answer, not selling the biggest repair.
Quality-driven, not volume-driven
Your computer gets proper diagnostic attention instead of a rushed counter guess. We take the time to understand the real problem before quoting the repair.
Not built to become a franchise
Our model lets us focus on the right answer and the quality of the work — not scaling, quotas, or maximum ticket volume. By design.
As local as it gets
Every repair supports a long-term local family operating from a real shop on our property in Stony Plain. You know exactly who has your computer and where to come back.
Everything we help with.
Same path on every job: free triage, then Computer Exam, then a clear quote.
Find out what's actually wrong with your desktop, all-in-one, or custom build — and whether it's worth fixing — before any repair work begins.
Cracked screen, charging issue, sticky keys, swollen battery? Get a clear diagnosis and an honest answer about whether to repair or replace.
Find out whether your computer needs cleanup, an upgrade, repair, or replacement.
Get years more useful life out of an aging machine — when an upgrade actually makes sense.
Real cleanup — what got in, how it got in, and what to do so it doesn't come back.
Get your files back from a failing drive — and find out what's recoverable before any paid recovery work begins.
Move into your new machine cleanly — files, email, browser, printers, and apps all working before you take it home.
Real local IT for Parkland County — workstations, networks, printers, email, and backups, without long-term contracts.
On-site setup, networking, and on-the-spot fixes when bringing the gear in doesn't make sense.
Wi-Fi that reaches every room and a network that actually works the way it should.
Save as assets/photos/diagnostic.jpg
Close-up diagnostic shot — multimeter, diagnostic screen, or open chassis with tools.
Start with the right answer, not a guess.
A real bench diagnosis: hardware, software, repair options, and an honest repair-or-replace recommendation. Flat-rate exam fee disclosed at intake — quote up front before any repair work begins.
What's included
- Full hardware inspection — drives, memory, thermals, power, ports
- Full software inspection — boot, OS health, malware, startup load
- Plain-English explanation of what's wrong
- Repair, upgrade, replace — or walk away
- Flat-rate quote before any repair
- Most exams completed by next business day
- 90-day guarantee on every approved repair
The repairs other shops won't take.
If another shop said "it can't be fixed," "you should just replace it," or "your data is gone" — bring it here. Unusual hardware, end-of-life laptops, intermittent symptoms nobody can reproduce, rare boards, custom builds, machines five years past warranty. The repairs that don't have a YouTube tutorial are the ones we like the most.
This isn't a high-volume counter shop chasing the easy fixes. The model is built around taking the time a tough diagnosis actually needs — so the answer you get is the right one, not the convenient one.
- "Won't power on" with no obvious cause
- Intermittent crashes nobody else can reproduce
- Older or end-of-life hardware others won't touch
- Symptoms that only show up at the worst moments
- Custom-built rigs and uncommon configurations
- Repairs another shop returned unsolved
The reviews speak for themselves.
Rather than reprint reviews here, read them where they live: on Google, written by your neighbors in Stony Plain, Spruce Grove, and Parkland County.
What "5.0 across 153+" actually means
It means a decade-plus of customers walking out feeling like they got a clear answer, a fair price, and honest advice — even when the honest advice was "this one isn't worth fixing."
Reviews live on Google. Become the next one.
Save real photo as assets/photos/owner-bench.jpg
Technician at the bench with clipboard + laptop. Crop landscape, brighten slightly, minimize the insulation/ladder area on the upper-left.
The location is the model.
Computer Wall operates from a dedicated shop on our own property in Stony Plain. That setup isn't a compromise — it's the structure that lets us stay focused on honest diagnosis, careful repair work, and long-term local accountability instead of franchise growth or high-volume counter traffic.
Computer Wall's approach to repair work was inspired by SoftFX — whose way of running a shop first made this kind of work feel worth pursuing — and shaped by CD Computers, where I worked alongside John and Charlene and learned the standards we run by today. The principles they taught — real expertise, honest relationships, the willingness to tell a customer the truth — are what guide every repair.
- Honest repair-or-replace advice.Every Computer Exam includes a clear "should you fix this?" answer.
- Flat-rate pricing.Quote before repair. No surprise bills, no upselling.
- Local accountability.You can walk in, ring the bell, and talk to the person who fixed your machine.
The questions most customers ask.
Do I need an appointment?
No. Walk in during shop hours: Mon–Fri 11am–5pm, Sat 11am–2pm. If those times don't work, book an evening drop-off, pickup, or service call.
What does diagnosis cost?
Triage is free — call, text, or walk in. Real bench diagnosis is the Computer Exam, which includes a clear repair quote before any work begins.
Is the Computer Exam credited toward repair?
Credit may apply on qualifying repairs. Ask at intake.
How long does diagnosis take?
Most Computer Exams are completed by the next business day.
Will you tell me if it's not worth fixing?
Yes. Honest repair-or-replace advice is part of every Computer Exam.
Do you fix Macs?
Yes. Both Mac and Windows, both laptops and desktops.
Do you do service calls?
Yes. On-site visits across Stony Plain, Spruce Grove, and Parkland County.
Do you recover data?
Yes. We'll tell you what's recoverable before any paid recovery work begins.
Get a clear answer about your computer.
Free triage. Computer Exam. Clear quote before repair. 90-day guarantee. Walk in or book — whichever's easier.
Walk-ins: Mon–Fri 11–5 · Sat 11–2 · 5019 47 Ave, Stony Plain