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Technology Help in Stony Plain

Not every technology problem is a broken computer.

If something won't connect, pair, sign in, print, update or work the way it should, start by asking us.

Printers & Peripherals

Printers, scanners and accessories that stop working with your computer.

  • Printer won't connect to Wi-Fi
  • Computer can't find the printer
  • Scanner not working
  • Monitor or dock not detected

Bluetooth & Connected Devices

Devices that should pair and connect but won't.

  • Headphones or speaker won't pair
  • Keyboard or mouse keeps disconnecting
  • Smart watch not syncing

Software Problems

Programs that crash, won't install or stopped working after an update.

  • Program won't open
  • Problems after an update
  • Installing or removing software

Email & Accounts

Sign-in problems and email that has stopped working properly.

  • Can't sign in to an account
  • Email not sending or receiving
  • Microsoft, Apple or Google account problems

Phone & Tablet Setup

Getting a phone or tablet set up and working the way you need.

  • Moving to a new phone
  • Setting up a tablet
  • Photos and contacts transfer

New Device Setup

Getting a new device working with your accounts and the things you already own.

  • New computer ready for everyday use
  • Moving files and accounts
  • Connecting it to your printer

Devices That Need to Work Together

When each device works on its own but not together.

  • Laptop and printer won't talk
  • Phone and computer not syncing
  • New device not working with older equipment

Other Technology Problems

Something that doesn't fit neatly into a category. Ask us anyway.

  • Something weird
  • Not sure what is wrong
  • A problem nobody else could explain

Broken laptop or desktop? See Computer Repair. Phone or tablet hardware problem? See Phone & Tablet Repair. Game consoles are one category Computer Wall does not service.

Not sure where your problem fits?

Use the Service Desk

Tell Us What's Going On

Call, text, send us a note, or walk in Mon–Fri 11am–5pm.